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UX AUDIT · 5–7 DAYS

Find out what the product is losing before you redesign it

A UX audit is a structured review of a live product or site against usability heuristics and conversion behaviour, producing a ranked list of what to fix. Elevate Studio's runs 5 to 7 days and starts at $1,500. Price moves with the number of flows reviewed and whether analytics are included.

STARTS AT

$1,500

TIMELINE

5–7 days

BEST FOR

Live products with traffic that does not convert

One flowStarts at $1,500You know which part is leakingOne flow reviewed on desktop and mobile · ranked findings · annotated screens · quick wins your team ships this week
Full productTypically $2,500+You do not know where it is leakingOnboarding, core loop and billing · analytics and session review · role-by-role pass · walkthrough call

Booking from September 2026. One or two engagements at a time. You get a start date on the first call, not a maybe.

THE SYMPTOM

You know the number is bad. You do not know which screen is eating it.

Sign-ups arrive and do not activate. Trials start and go quiet on day two. The demo converts and the self-serve flow does not. Someone on the team has a theory, someone else has a different theory, and the honest answer is that nobody has sat down and walked the product the way a stranger walks it.

WHY GUESSING IS EXPENSIVE

The instinct is to redesign. A redesign changes forty things at once, so when the number moves you cannot say what moved it, and when it does not move you have spent the budget and learned nothing. An audit is the cheap step that makes the expensive step aimed.

WHAT YOU GET

A ranked list of specific problems, each tied to what it costs.

DeliverableWhat it means in practice
Findings documentEvery issue, where it happens, why it costs you, and what to do instead
RankingOrdered by impact, not by how easy the fix is
Annotated screensThe problems that need showing rather than describing
Quick winsThe items your team can ship this week without a designer
WalkthroughA call to go through the reasoning, if you want it out loud

Every recommendation names the business outcome it moves. If we cannot say what a change is worth, it does not go in the document.

HOW IT RUNS

Five to seven days, most of it spent in your product rather than in meetings.

DaysWhat happens
1Context: what the product is for, who it is for, and which number you want moved
2–3Heuristic pass across the flows in scope, desktop and mobile
4Behavioural review: where people stop, hesitate and leave
5–6Findings written, ranked and annotated
7Walkthrough and handoff

We use your existing analytics and session data where you have it. Where you do not, the heuristic pass still holds — it is the same method that catches most of it.

WHAT IT COSTS

The cheapest thing we sell, and we would rather you knew why.

Starts at $1,500One flow, reviewed across desktop and mobile, ranked findings in 5 days

Most audits land between $1,500 and $3,000. It is the cheapest way to work with us, and it is deliberately the easiest thing to buy — plenty of engagements start here and go no further, which is fine.

What moves the numberWhy
Flow countOnboarding, the core loop and billing are three reviews, not one
PlatformsA web app and a native app have different conventions and different failures
RolesAn admin experience is a separate product with separate problems
Analytics depthReviewing session recordings and funnels is separate work from heuristic review
User testingWatching real users is the most useful thing you can buy, and it is not included by default

SKIP THIS IF

If the product is pre-launch with no users, there is nothing behavioural to review — start with product design instead. If you already know exactly what is broken and want it fixed, skip the audit and buy the fix. And if what you want is a second opinion agreeing with a decision already made, we are a bad investment.

WHO BUYS THIS

Live products with traffic and a conversion problem.

AI and SaaS teams with real usage and a funnel that leaks somewhere they cannot name. Growing companies whose product works for existing customers and confuses new ones. Founders about to sign off a redesign who would rather spend a tenth of it finding out whether the redesign is the right call.

QUESTIONS

What is a UX audit?

A structured review of a live product against usability heuristics and real user behaviour. It produces a ranked list of specific problems, each tied to what it costs you — drop-off, support load, or lost trials — rather than a list of opinions about the design.

How much does a UX audit cost?

Ours starts at $1,500 for a single flow and typically lands between $1,500 and $3,000. What moves it: how many flows are in scope, whether we review across desktop and mobile, and whether behavioural analytics or session recordings are part of the review.

How is this different from just redesigning?

A redesign changes everything and you learn nothing about which change worked. An audit tells you which three problems account for most of the loss, so the redesign — if you still need one — is aimed. It is also a tenth of the cost of finding out the expensive way.

What do we actually receive?

A findings document: each issue, where it happens, why it costs you, and what to do instead, ranked by impact rather than by how easy it is to fix. Annotated screens for anything that needs showing. A walkthrough call if you want the reasoning out loud.

Can you fix what you find?

Yes, as a separate product design engagement. The audit stands alone on purpose — plenty of teams take the findings to their own designers and implement it themselves, and that is a fine outcome.

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